Contact us: Info@intXel.com

Communicate Inclusively!™

Authentic Engagement for our Diverse Workplace
Presented by Maya Hu-Chan


As our world becomes increasingly diverse and polarized, the ability to connect with people, break down barriers, and build authentic relationships may be the most important task for today’s leaders. This experience-based program focuses on 5 core communication skills (B.U.I.L.D.) that enable leaders to move from awareness to actions in order to create an inclusive workplace that works for all.

In three 90-minute online sessions participants will:

• Develop core skills for inclusive communication.
• Create psychological safety in the workplace.
• Listen to understand the facts, feelings, and values.
• Ask powerful questions to engage and empower others.
• Open doors for challenging conversations.
• Advocate and support others.

Maximum 25 participants. Pre-work required.

Lost and Found Daze

The policeman sitting across from me took down my name, address, and place of employment. He looked old enough to be retired.

“You are missing a brown business case, in Akasaka or Shibuya, or in between, sir?”

His English was stilted but precise, and he addressed me, a gaijin, as “sir.” I wanted to ask if he’d been an interpreter for the U.S. military during the Occupation. But that would be impolite.

“Yes, that’s right.” I did my best not to look sheepish.

“And there was something of value in your bag?”

“Value?” My breath probably still reeked of sake.

“For example, jewelry, stock certificates, legal documents, … money?”

“Only some business papers."

“You are quite sure, sir?

“Positive.”

“Well sir, it happened this morning that a worker of the Tokyo sanitation department found a bag. It is the same color as the bag you have lost.”

“Great! How conscientious.”

“Would you come this way please?”

I stooped to avoid banging my already aching head against the door frame. By the washbasin in the back room lay umbrellas, briefcases, and one brown shoe. The morning’s catch, waiting to be sent on to headquarters.”

“Yes, that’s it, my briefcase. That one there.”

“You are quite sure, sir?”

“Yes. Thank God you found it.”

“Oh no sir, the sanitation man found it.”

“Well then thank the sanitation man.”

“Of course, sir, and how much will you express your gratitude?”

“What?”

 “You have the obligation to pay the finding person a percentage of value.”

 “But the bag is worthless.”

 “If no value then you would not look for the bag.”

 “Okay, okay. Just tell me how much I should give him. I’m a gaijin, I’m not familiar with your local customs.”

 “It is law that you are obligated. It is custom to pay 20% of the bag’s worth.”

“Okay, gladly.”

“By approximate figuring, that is fifteen man-yen.”

“One hundred and fifty thousand yen? But that’s preposterous.”

“Prepost…?

 

 

By Stephen Benfey

 

Collaborating Across Differences™ Virtual Program

Collaborating Across Differences™ is a newly-virtual, high-impact, activity-based program that provides the essential skills for working across cultures.

  • Navigate differences with savvy and ease
  • Communicate in a way that creates clarity and results
  • Inspire creative and cooperative solutions with diverse colleagues
  • Use interpersonal savvy to build rapport and galvanize relationships
  • Transform challenges with cultural intelligence and agility

A pragmatic, competency-driven program that enables participants to do their best work and achieve extraordinary results.

Contact us: info@intXel.comOr check out the content

Diana Rowland

Collaborating Across Differences™

Six 1 hour sessions, four 1.5 hour sessions, or two three-hour sessions for 12 participants. Participants will gain competencies for: 
  • Resetting their thinking and responses with self-awareness and emotion management
  • Discover alternative methods and mindsets with curiosity and openness
  • Stretch their comfort zones with flexibility and empathy
  • Engage and collaborate with diverse people with interpersonal skills and cultural intelligence

Contact us: office@intxel.com

 

 

Cross-Cultural Virtual Team Building

Transforming cultural differences of a team into assets can be a challenge.
When its members interact "virtually," the challenges become even greater, and special steps are necessary to foster results.

In six structured one-hour virtual meetings, of a team comprised of 2-3 different cultures will:

•  Productively tackle dialogue-producing cross-cultural problems
•  Create stronger and more personal relationships
•  Build positive and sustainable cross-culture communication habits

 6-12 participants

Contact us: office@intxel.com

 

 

 

 

 

 

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About Us

Rowland & Associates is a premier cross-cultural consulting firm, providing essential international business skills since 1985. Our passion is bringing intercultural business success through heightened insight and agility. We believe that bold steps with exceptional preparation can create dynamic solutions.

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