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Test Your Cultural Competence!

Cultural Competence is a cross-cultural “fluency” which enables you to have positive and productive interaction with people from other cultures. 

It's a set of skills that allows you to quickly and effectively become well-versed in the actions that facilitate success in another culture, and the ability to "style switch" when the situation calls for it.

 Rate yourself on a scale of 0-10:

0.  Not at all
1.  Very little
2.
3.  Somewhat
4.
5.  Moderately
6. 
7.  Quite a bit
8. 
9.  Really, really well
10. Could not be better

1. How much do you know about how your own cultural values shape your assumptions, thoughts, and behaviors?

2. How open are you to different ways of doing things?

3. How curious are you about other cultures and their cultural norms?

4. How well are you able to observe without judging?

5. How comfortable are you in situations where you don't know or understand what is going on?

6. How flexible are you when things don't happen the way you expected or thought they should?

7. How well do you tolerate silence and verbal ambiguity?

8. How good are you at managing your emotions?

9. How much do you consider other peoples' feelings and priorities when making decisions or policies?

10. How well are you able to bounce back from embarrassing, uncomfortable, or disappointing situations and maintain a positive attitude?

11. How committed are you to making your cross-cultural interactions a success?

This is not a statistically validated test, but just thinking about the questions and your answers can give you insight into your strengths and weaknesses, and show you where you need some work.

However, if you want better insight, ask someone who knows you well to rate you very honestly.

How did you do?  Here's an unscientific guide:

A score of 110: Honestly?

A score above 90: Good going.

A score between 70 and 90: You're on the right track, but you'd be more successful across cultures if you developed certain skills. What are those?  What will you do to improve? Commit to these and keep checking your progress.

A score between 50 and 70: There's a lot that you need to do so it's time to get started if you are working across cultures. Look at your weak areas. Identify goals, strategies, and milestones.  Assess your progress frequently and re-evaluate your plan as needed.

A score below 50: There are lots of ways to improve and it will take work, but if it's important to you, try getting someone to coach or mentor you.

Some of the ways to improve include reading books, traveling, finding a cultural mentor, getting training, and hiring a cross-cultural coach.

Please let us know your honest score! No need to leave your real name, just your real score.  What was your greatest strength?  What was your biggest weakness?  What are you going to do with this information?

 Diana Rowland, author Global Competence

Comments (18)

This comment was minimized by the moderator on the site

score: 88 [44 on the previous 5 point scale].

Strengths: flexibility in dealing with other personalities and their priorities
Weaknesses: not comfortable in situations where I don't understand what's going on...

JW
This comment was minimized by the moderator on the site

I got 74 [37 on the previous 5 point scale]. I'm flexible, but I tend to judge things too quickly. Thanks for the chance to reflect on my strengths (and weaknesses!).

hsg
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Score 86 [43 on the previous 5 point scale].

I'm better at listening and more patient compared to 4 years ago. The questions provide an avenue for my future improvement!!

TEK
This comment was minimized by the moderator on the site

TEK, Thank you. We do all need to be constantly vigilant and a small test such as this can act as a guide from which to develop personalized goals. Glad you saw it that way!

Diana
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Score 94 [47 on the previous 5 point scale].
I feel my score might have been higher a few years ago. As I've gotten older, I've settled into routine that may not be quite as flexible as before. Note: I grew up in Japan in an American family, and...

Score 94 [47 on the previous 5 point scale].
I feel my score might have been higher a few years ago. As I've gotten older, I've settled into routine that may not be quite as flexible as before. Note: I grew up in Japan in an American family, and have lived my adult life in the US but travel the world when possible.
Weakness: I have trouble bouncing back from a difficult situation and giving myself credit for trying.
Strength: I feel comfortable in different situations, and enjoy being around people who are speaking different languages, even when I can't understand them.
If you offer this test again in a year or two, it will be interesting to see if/how scores have changed as our experiences continue to shape us.

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CJF
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CJF, You make a good point. As we age, especially if we stay living in one place, we all tend to get more set in our ways, one of the great values of traveling when young! When you think about it, you children are not judgemental of others the...

CJF, You make a good point. As we age, especially if we stay living in one place, we all tend to get more set in our ways, one of the great values of traveling when young! When you think about it, you children are not judgemental of others the way adults are with the prejudices they've acquired.<br /><br />Another thing that caught my eye was what you state as your weakness, identical to mine. It think that those of us who spend formative years Japan, were taught by society to take some time for self-reflection after difficult situations. The up side to this is that we learn about ourselves and learn from our mistakes, the down side is that we can let it affect our confidence if we don't take the lesson and move forward. Your comment has made me think more about that. Thank you.<br /><br />I also like your idea of revisiting this down the road!

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Diana
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My score was 80 [40 on the previous 5 point scale]. I think I am more aware now of the unconscious bias that influences me.

KG
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My total score was 100 [50 on the previous 5 point scale].

My weakness is in poor bouncing back from unpleasant happenings either culturally or personally. It's score was 20.

In addition, the score of controlling my emotions was 30.

Shintaro
This comment was minimized by the moderator on the site

Shintaro-san, we have identical scores. I think we get the score of 20 for the reasons I stated to CJF. But in terms of controlling emotions, I actually think I was better when I was younger! Which gives me something important to reflect on!

Diana
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Rowland & Associates is a premier cross-cultural consulting firm, providing essential international business skills since 1985. Our passion is bringing intercultural business success through heightened insight and agility. We believe that bold steps with exceptional preparation can create dynamic solutions.

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