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Test Your Japanese Business Protocol Savvy Quiz

When visiting a foreign country, you sometimes find yourself in unexpected situations. What would you do when"¦


1. You arrive at a Japanese company and the receptionist shows you to the conference room. You should:

a. Sit at the head of the table.
b. Sit at the foot of the table.
c. Sit anywhere you like.
d. Wait to be directed to a seat.


2. You want to give your Japanese friend or colleague a gift. You should avoid all the following except:

a. Giving it with the wrapping paper of the department store where you bought it.
b. Giving a gift with four items in it.
c. Wrapping it with totally white paper.
d. Writing their name in red ink.

ANSWER


3. You are meeting with a Japanese customer and having a general conversation about the business. He suddenly says, "By the way. . . " You should be prepared for:

a. A negative topic to be introduced.
b. A similar topic along the same subject to be brought up.
c. A shift to a more important subject.
d. A different subject designed to avoid more discussion of the previous topic.


4. Japanese colleagues have invited you to visit a famous hot springs. When you get there, you are given a light cotton kimono. You should:

a. Put it on with the left lapel over the right.
b. Put it on with the right lapel over the left.
c. Wear it over your clothes.
d. Wear it only in your room.


5. You hear the expression "O-kyaku-sama wa kami-sama desu." You should assume it means:

a. Death before dishonor, even in sales.
b. Customers are a pain in the neck but that's life.
c. The customer is king.
d. The customer is God.

  by Diana Rowland

 

 

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Rowland & Associates is a premier cross-cultural consulting firm, providing essential international business skills since 1985. Our passion is bringing intercultural business success through heightened insight and agility. We believe that bold steps with exceptional preparation can create dynamic solutions.

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